SHIPPING POLICY

 

1. Shipping Areas

 

 

We ship worldwide.

 

2. Shipping Costs

 

 

Shipping costs are automatically calculated during checkout and displayed before completing the order.

 

For international orders, additional customs duties, import taxes, or local charges may apply. These are the responsibility of the customer and are not covered by us.

 

3. Processing Time

 

 

As many of our products are carefully handmade, the usual processing time is:

  • 1–5 business days (unless otherwise stated on the product page)

 

For personalized or custom-made items, processing time may be extended.

 

4. Delivery Times

 

 

Estimated delivery times after dispatch:

  • Germany: 3–7 business days

  • EU: 5–10 business days

  • International: 7–21 business days

 

Please note that customs clearance or local postal services may cause delays for international shipments.

 

5. Shipping Carriers

 

 

We ship via selected shipping partners.

 

Once your order has been dispatched, you will receive a shipping confirmation including tracking information (if available).

 

6. Undeliverable Shipments

 

 

If a shipment is returned due to incorrect address details or failure to accept delivery, additional shipping costs may apply for reshipment.

 

7. Damaged Shipments

 

 

Please inspect your order upon receipt.

If the package shows visible damage, document it and contact us immediately.