SHIPPING POLICY
SHIPPING:
We deliver free of charge within Germany from an order value of 100€ . We charge 4.90€ for all orders with a lower order value. Our shipping time is 3-5 working days, but we strive to process every order as quickly as possible. During the sales season, there may be a longer delivery time. Delivery time and costs depend on the respective shipping service provider.
Germany: 5-7 working days
You can track the package with the Track & Trace code that we will send you by email with the shipping confirmation.
Thank you for your understanding that we have no influence on delivery delays caused by the shipping service provider. We cannot be held responsible if the delivery time (after handing over the order to the shipping service provider) is not met.
If the shipment does not arrive on time, we unfortunately cannot reimburse the shipping costs for non-compliance.
INTERNATIONAL SHIPPING:
Currently, we deliver in EU free of charge from an order value of 150€. The shipping costs start from 12.90€ ( for oversize items 14.90€) for all orders with a lower order value.
We also deliver to Norway, England and Switzerland and shipping costs can be calculated at the check out. For these countries, local charges such as import duties and/or sales tax may apply. These charges are at your expense and we recommend you to contact your local customs office for more information.
Thank you for your understanding that we have no control over delivery delays due to security measures taken by the customs authorities.